Here at Direct Suspensions, it is our mission to help make shopping online for auto parts as easy as possible. After all, mistakes can happen!
While we do ask our customers to make every attempt to select the correct parts for their vehicle, our 100% Fitment Guarantee is designed to protect our customers when things don't go according to plan.
What does our Fitment Guarantee cover?
- Parts that not fit for purpose, or as described on our website
- Parts that do not fit the vehicle they are described as fitting
- Parts that do not work together (when sold in a combo, i.e. a lift kit)
- Parts that do not carry the amount of weight they were stated as carrying
Do you offer a 30-day change of mind policy?
Yes! As long as the part is unused and in resellable condition. You will receive store credit unless there is a clear manufacturer fault, or any of the above conditions as part of our Fitment Guarantee are met.
Return shipping for change of mind returns is to be paid by the customer.